The first step may be checked and noted cartridge is damaged gan, yes easy steps using only one cartridge and try to print, if the black cartridge can print it means that the cartridge is not problematic.
Do the same for color cartridges, which will be caught kartird damaged.
Sometimes encountered defective cartridge so that even if the new can not be detected.
The second step is to check whether the cartridge house (a place to install the cartridge) is damaged, note the chip function to read kartris, if there are splashes of ink cartridges that causes unreadable.
The final step is to make sure the protective plastic chip (seal) is already open when mounting.
If the problem is still not resolved, contact the service center could probably be handled by technicians sehhingga proffesional
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